Job Postings
Technical Support Representative / Flutter Developer
Qualifications:
- Strong proficiency in Flutter and Dart
- Backend experience (ideally C# .NET and SQL)
- Experience building and consuming RESTful web services
- An eye for design and an understanding of UI/UX best practices
- 1 to 3 years of on-the-job software development experience
- Strong understanding of coding best practices (OOP, design patterns, etc.)
- Ability to translate business requirements into unit/integration tests
- Self-sufficient with an ability to lead others
Nice to Have:
– Frontend web experience (HTML, CSS, JavaScript, Angular/React, etc.)
– Computer Science/Engineering degree
Schedule:
- 8-hour shift
Experience:
- Technical Support Representative: 1 year (Required)
Language:
- English (Required
Customer Service Representative
Qualifications:
- Knowledge of products and selling platform policies
- Can handle calls (inbound, outbound, and irate customers).
- Manage customer orders and requests
- Product visibility: Conduct ongoing research to evaluate and improve performance, trends, and keyword optimization
- Drive traffic and improve organic ranking, ads ranking, and conversion
- Analyze and report progress against campaign goals
- Develop strategies for generating product reviews
- Cost analytics, control, and listing performance improvement
- Work collaboratively with the team to define new strategies and identify growth opportunities
- Other business-related duties as necessary
- With BPO experience is an advantage
Schedule:
- Graveyard shift
Language:
- English (Required)
Social Media Manager
Qualifications:
- Social media marketing experience.
- Experience developing social media strategies.
- Experience working with and developing a marketing plan.
- Ability to develop the right voice for each social media platform.
- Proven ability to build social media communities.
- Understanding of graphic design principles.
- Experience as a Brand Manager on social media.
- Ability to measure the success of campaigns.
- Experience in Photoshop, graphic design, photography, videography, video editing, etc.
- Exceptional writing skills with impeccable spelling and grammar
- Time Management and the ability to communicate well in advance if you cannot complete a task on time and you must reschedule the new completion date immediately
Schedule:
- 8-hour shift
Experience:
- Social media management: 1 year (preferred)
Language:
- English (Required)
Reservations Agents
Qualifications and Requirements:
- Familiar with handling channels such as Airbnb, Expedia, etc.
- Answer phones and assist customers in making, altering, or canceling reservations
- Respond to emails with reservation information, confirmations, and additional details
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations
- Excellent phone etiquette and verbal communication skills
- Strong computer proficiency and email communication skills
- Attention to detail and the ability to resolve customer issues
Schedule:
- 8-hour shift
Experience:
- At least 1 to 2 years of experience working in public relations or sales, ideally in the hospitality or even travel industries.
Language:
- English (Required)
Technical Support Representative
Requirements:
- Provide and process information in response to inquiries, concerns, and requests.
- Diagnose and resolve technical software issues.
- Research required information using available resources.
- Offer alternative solutions where appropriate with the objective of retaining customer and client business.
- Redirect problems to appropriate resources.
Qualifications:
- Must be a graduate of any Computer or I.T related course
- With knowledge of Database (SQL) and Warehousing system
- Have good communication skills
- Possess problem-solving and analytical skills
- Willing to work on the night shift
Schedule:
- 8-hour shift
Experience:
- Technical Support Representative: 1 year (Required)
Language:
- English (Required)