Andrea is a dedicated and customer-focused Customer Service Representative (CSR) with experience in Telco Accounting Booking, Travel Account, and Retail Account. She excels in communication and problem-solving, ensuring professional and caring customer interactions. Key Strengths & Responsibilities:

• Provides clear solutions via phone, email, and chat.
• Assists with orders, billing, troubleshooting, and inquiries.
• Resolves customer complaints with professionalism and empathy.
• Maintains records and collaborates with teams for efficiency.
• Consistently meets performance metrics and follows company policies.
• Builds strong customer relationships through excellent service.